Shipping & Returns

At Home Maintenance Direct, we pride ourselves on having one of the best return policies in the industry. You can cancel your order any time before it ships, completely free of charge.

We also offer Fast & Free Shipping on all Orders and 30 Day Returns on most Products from our Store.*

For precise shipping times, please reach out to our support team directly by chat, email (sales@homemaintenancedirect.com), or phone (201-928-5444) during business hours so that we may assist. The majority of our orders are shipped within 3 business of placing your order. We send out tracking details within 24 hours of your order being shipped.

*Please refer to our full shipping and refund policies for further information:

https://homemaintenancedirect.com/policies/shipping-policy

https://homemaintenancedirect.com/policies/refund-policy

Any outright returns will incur additional restocking and shipping fees for the buyer.

Please inspect the packaging of your item(s) when they arrive, if you notice any damage, you should make note of it when signing for delivery. If your item(s) do arrive damaged please send photos of the damage and box along with a brief description of the damage to sales@homemaintenancedirect.com so that we may process an insurance claim on your behalf. All photos and videos of freight damage must be sent within 24 hours of delivery or the freight damage claim will not be valid.

We appreciate you visiting our store. If you have any questions, comments, or concerns, you can contact us directly by chat, email (sales@homemaintenancedirect.com) or phone (201-928-5444).

Water Restoration Kits

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